Contact Us
Got a question about one of the sweepstakes casinos featured on this site, spotted something that needs updating, or just want to flag feedback on a review? This page covers how to reach us and what we can (and can't) help with.
How to reach the team
The quickest way to get in touch is by email at [email protected]. We read every message and generally reply within a couple of business days. When you write in, it helps to include:
- The name of the platform your question relates to, if any
- What you're trying to find out or report
- Any screenshots or details that support a correction request
What we can help with
We're an independent site that compares sweepstakes and social casinos — platforms that use a dual-currency promotional model rather than traditional real-money wagering. We're glad to hear from readers about:
- Corrections to details in our reviews, such as a welcome offer, editorial rating, or state availability
- Suggestions for platforms we haven't covered yet
- General feedback on how our comparisons and rankings could be more useful
- Questions about how sweepstakes-style promotions work, in general terms
What we can't help with
Because we're a comparison and review site rather than an operator, there are some things outside what we're able to sort out directly:
- Account issues. We don't have access to any operator's systems, so we can't reset passwords, unlock accounts, or check redemption status. That has to go through the platform's own support channel.
- Payment or redemption disputes. Questions about a specific Sweepstakes Coins redemption, identity verification, or a delayed payout need to be raised with the operator in question, since they hold the account and transaction records.
- Legal advice. We can point you toward general information on how availability varies by state, but we can't tell you whether a particular site is permitted where you live. Always check the operator's own terms and your state's current rules, since these change over time.
Before you write to us about a specific offer
A lot of contact messages relate to welcome offers, so it's worth a quick check first. Terms like minimum age, eligible states, redemption thresholds, and identity verification requirements are set by each platform and can change without much notice. If something on our site looks out of date compared to what you see on the operator's site, that's exactly the kind of thing we want to know about — screenshots or dates help us fact-check it quickly.
Responsible play and support resources
If you're reaching out because gaming — sweepstakes-style or otherwise — has started to feel like more than entertainment, please see our Responsible Gambling page for resources and pointers on where to find support. We're not able to provide personal counselling ourselves, but that page lists where to start.
Other pages worth a look
For background on who runs this site and how we approach reviews, visit our About Us page. If you want the full picture on how we use the site and the rules around that, our Terms and Conditions page covers it.
Whatever the reason for getting in touch, we appreciate readers taking the time to help us keep this site accurate and useful.